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Forum Discussion

Dunkin4gzus's avatar
Dunkin4gzus
Tutor
Jan 10, 2021

Connection issues with Nighthawk x6 R8000 dropping connections

Just lately my nighthawk x6 will drop connections on wifi devices or at least it says it's still connected, but there is no actual communication.  I tried switching to another older wireless router I...
plemans's avatar
plemans
Guru - Experienced User
Jan 21, 2021

try installing version 1.0.4.28 of the firmware. do it over a hardwired connection, factory reset and then do a clean install (not from backup). 

Dunkin4gzus's avatar
Dunkin4gzus
Tutor
Jan 21, 2021

Ok, I'll try that.  What's different about that version?

 

Thanks

  • plemans's avatar
    plemans
    Guru - Experienced User
    Jan 21, 2021

    Its the version prior to netgear armor. Some devices don't play nicely with armor. Not sure why but its always worth trying a version prior to it. 

    • Dunkin4gzus's avatar
      Dunkin4gzus
      Tutor
      Jan 21, 2021

      Ok, that makes sense.  Is there a way to diable the armor in the new version to try that as well?

      Thanks

      • plemans's avatar
        plemans
        Guru - Experienced User
        Jan 21, 2021

        In the newer versions its built in. Its not "enabled" unless you use it but its still integrated.