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Jman2000's avatar
Jman2000
Follower
Jun 14, 2021

Connectivity issues

So my service providers modem plugs into my ac1900 router. From this router it goes to my AC2100 which is just an AP. Tried adding the 24 port switch from the AC1900 and green lights on but nobody home. Anybody know where I screwed up?

2 Replies

  • > [...] my service providers modem [...]

     

       Maker?  Model number?  Is it a simple modem, or a modem+router, or
    what?

     

    > [...] plugs into my ac1900 router. [...]

     

       What, exactly, "plugs into" what, exactly?  (Hint: If a device has
    different types of ports, then "connected to device" is not enough
    detail.)  Usually, with Ethernet, cables "plug into" things; devices
    don't "plug into" other devices.

     

       "AC1900" is a speed, not a model number.  Look for "Model" on the
    product label.

     

    > [...] From this router it goes to my AC2100 which is just an AP. [...]

     

       "it"?  What, exactly, did you connect to what, exactly?  (See "Hint:
    [...]", above.)


       "AC2100" might be a speed or a model number.  Which is it?  Look for
    "Model" on the product label.

     

    > [...] Tried adding the 24 port switch from the AC1900 [...]

     

       "added"?  What, exactly, did you connect to what, exactly?  (See
    "Hint: [...]", above.)

     

    > [...] green lights on but nobody home. [...]

     

       _Which_ "green lights on"?  What, exactly, does "nobody home" mean to
    you?

     

       None of that is a useful problem description.  It does not say what
    you did.  It does not say what happened when you did it.  As usual,
    showing actual actions (commands) with their actual results (error
    messages, LED indicators, ...) can be more helpful than vague
    descriptions or interpretations.


    > [...] Anybody know where I screwed up?

     

       With my weak psychic powers and descriptions like "green lights on
    but nobody home", I wouldn't try to guess what you did, let alone what
    you did wrong.

     

       What happens if you leave the switch out of the picture?  Can you get
    all the trouble you need without it?

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Does the Model: JGS524|24 Port Gigabit Switch in your footer have anuythiung to do with this?