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Forum Discussion
DaleBuckland
Nov 09, 2020Aspirant
Coonection
On the mywifext website, it clearlt shows that 2.4ghz and 5Ghz are not connected. I have tried to set it up several times, all weith the same result. Help
plemans
Nov 09, 2020Guru - Experienced User
do you have a screen snip?
Are you aware that the EX7500 is a triband mesh device?
So in its default setup one of the 5ghz bands has a dedicated connection to the router.
And the other 2.4ghz and 5ghz bands are just for devices to connect to?
do you have something connected to it?
DaleBuckland
Nov 09, 2020Aspirant
Does this help?
My compter and other devices are connected to the internet but the Nighthawk seems not to be.
I am not overly computer literate but I have no idea how to connect it
IN
- plemansNov 09, 2020Guru - Experienced User
The extender is showing as connected but you don't have any devices connected to the extender right now.
thats what the status page is showing.
- DaleBucklandNov 09, 2020Aspirant
The screen is showing, as you say that it is connected. How do I connect a device to it?
- plemansNov 09, 2020Guru - Experienced Userif you're using it in mesh mode, devices should roam to it based off their own roaming protocol.
https://kb.netgear.com/000045269/What-is-Smart-Roaming-on-my-Nighthawk-Mesh-WiFi-Range-Extender
otherwise you can set the extender with its own unique ssid to manually connect devices to it.