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Forum Discussion
Mrcorvettegolfe
Feb 14, 2021Aspirant
Couldn't get IP address
I have had this router for 2 years no problems until now. Wired devices have connection but wireless can't get an IP address. I have reset the router to factory specs and also have take off all the s...
- Feb 15, 2021
I downloaded the latest version again and installed. All seems to be working now. Thanks.
plemans
Feb 14, 2021Guru - Experienced User
What firmware version are you on?
What modem/gateway is it connected to?
Is the wireless broadcasting but just not able to connect? Is it connecting but saying "no internet"
What exactly is happening?
Mrcorvettegolfe
Feb 14, 2021Aspirant
Firmwave 1.3.1.64_10.1.36 I have automatic update and checked that this was the latest version
I have Optimum cable modem which is an Aris model.
I see that the wireless is broadcasting. It says "couldnt' obtain ip address" All wired devices work fine.
- plemansFeb 14, 2021Guru - Experienced User
What arris modem is it?
You're also not on the latest firmware. the latest is 1.3.2.134https://www.netgear.com/support/product/R7000P.aspx#download
try installing that version over a hardwired connection, do a factory reset, and then clean install.
- MrcorvettegolfeFeb 14, 2021Aspirant
Did what you posted. I installed latest firmware. Then did reset but nothing has changed. All wired devices are connected but wifi couldn't obtain ip address.I have 3 TV's one wired the other two wireless. One is a Insignia/firestick model and when I try to scan for networks it doesn't even show any. The other is a Samsung Smart TV and I was able to connect to the internet and when I tried Netflix it loaded but when I clicked on something to watch I get an error message. Also the same with HBOmax.
I tested the speed of cable modem and it is 75mbs. This is driving me crazy. I have reset modem also. I have to buy another Nighthawk or my wife will kill me and grandchildren when they come. What no Mario Brothers Grandpa!!!
- plemansFeb 14, 2021Guru - Experienced UserYou still haven't put what model modem it is