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Forum Discussion
customer service complaint
So I have this Orbi, here i don't care I'll drop the case ID: 100574870, that strangely the WIFI just stopped working even though the hardline internet worked just fine. So I call and this is what th...
How did you contact customer service?
many google for a number and get con/scam sites.
to contact them you click "mynetgear" at the top. you register an account and the device. From there you contact customer service.
And Netgear uses gearhead for customer support.
none of their plans cost that and they wouldn't be trying to sell you a fire wall.
It makes me suspect you didn't actually contact netgear but one of the con/scam sites. If you have them any credit card info, I'd cancel it.