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Customer Support and RMA help for Extended Warranty Refund
I returned the Orbi Wifi 6 system and received a partial refund for the router but not for the $49.99 I paid for the extended warranty. I submitted a ticket with customer support more that 7 days ag...
sedator1 wrote:
I am hoping that someone from Netgear reads this.
They might, but this isn't the place for questions about warranties and stuff like that.
You should know that this community is essentially a user-to-user venue with some input from a small band of Netgear techies.
Most of the answers come from fellow users who have no connection with Netgear. They just have a lot of collective experience and are familiar with the sort of problems that turn up here.
If you want "official" support then you should go through the right channels.
sedator1 wrote:
I am hoping that someone from Netgear reads this.
They might, but this isn't the place for questions about warranties and stuff like that.
You should know that this community is essentially a user-to-user venue with some input from a small band of Netgear techies.
Most of the answers come from fellow users who have no connection with Netgear. They just have a lot of collective experience and are familiar with the sort of problems that turn up here.
If you want "official" support then you should go through the right channels.
I kindly thank you for the reply. But their support is a dead end, and they still owe me $. Buyer beware. And stay away from the Orbi Wifi 6.