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Solved
d7000 guest network defaulting to 5g
hi
im new so please dont bite.
ive a d7000 and have had issues where i connect to my 2.4 ssid and end up (showing at least) on the 5GHZ. RESOLVED by updating firmware to V1.0.1.66_1.0.1
H...
sitomkins wrote:
Its only after that connection is made that its going to the 5g network, which has a seperate SSID and a different password to connect.If the ring cannot see 5 GHz, then it is hard to see how it can try to connect to the 5 GHz SSID.
Perhaps you mean that the ring software you are using on the (unknown to us) device is trying to latch on to 5GHz. If so, that is down to whatever device you are using, not the router.
If your wifi clients are getting confused, and you can't work out how to get them to play ball, then you could disable (not hide) all 5GHz SSIDs.
sitomkins wrote:
Until i updated the firmware yesterday i had the same issue on the non guest networks. where in the 2.4 ghz networks were being ignored.
Again, as I said earlier that is down to the wifi clients. Not the router.
Is there a ring support forum you can consult? It n might cut to the chase more quickly than running around worrying about a blameless router.
Im using the ring software to connect, Ring is a company owned by Amazon and the doorbells are quite well known here in the UK
During the install procedure the ring software only shows me the 2.4ghz networks. Im selecting the 2.4ghz network and ring is stating that its connecting to them.
Its only after that connection is made that its going to the 5g network, which has a seperate SSID and a different password to connect.
Until i updated the firmware yesterday i had the same issue on the non guest networks. where in the 2.4 ghz networks were being ignored.
Si
sitomkins wrote:
Its only after that connection is made that its going to the 5g network, which has a seperate SSID and a different password to connect.
If the ring cannot see 5 GHz, then it is hard to see how it can try to connect to the 5 GHz SSID.
Perhaps you mean that the ring software you are using on the (unknown to us) device is trying to latch on to 5GHz. If so, that is down to whatever device you are using, not the router.
If your wifi clients are getting confused, and you can't work out how to get them to play ball, then you could disable (not hide) all 5GHz SSIDs.
sitomkins wrote:
Until i updated the firmware yesterday i had the same issue on the non guest networks. where in the 2.4 ghz networks were being ignored.
Again, as I said earlier that is down to the wifi clients. Not the router.
Is there a ring support forum you can consult? It n might cut to the chase more quickly than running around worrying about a blameless router.
Hey thanks again for replying, and no problems im sure ill work it out. For the record though..The 5ghz network these things are being connected to is disabled (see below). Thats what i dont understand about this.
Im new to this as i said at the start, but im sure ill have it sorted soon. Ive posted on the ring forum so perhaps that will lead somewhere.
I apreciate your time discussing this with me. Happy new year to you.
Si
turns out this is simply a screen problem - its displaying the wrong SSID on the netgear admin connected devices screen.