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Forum Discussion
popcorn9499
Jul 12, 2016Aspirant
Date and time not getting set correctly
So ive been having problems with my router not getting date and time correctly. I got this router from the store a few weeks ago. Only had one fairly minor issue with it. the network assigned time is...
- Sep 21, 2016
ya the fix was update to the newer version 1.0.7.2_1.1.93 and the system time corrected itself
IrvSp
Jul 12, 2016Master
On the LOGGING tab under ADMINISTRATION (ADVANCED) is "Router operation (startup, get time etc)" checked?
The LOG entries for time should look like this:
[Time synchronized with NTP server] Tuesday, Jul 12,2016 06:21:03 [Internet connected] IP address: 184.88.19.241, Tuesday, Jul 12,2016 06:21:02
I noticed you have TRAFFIC METER enabled. Turn it off and see if it still happens after a re-boot.
Others have reported the same here and have called Support and gotten a special Beta F/W for it and it fixed it.
Also see this one, https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R7000-Time-and-date-is-wrong/m-p/1059600#M28642, it was a DNS problem.
popcorn9499
Jul 12, 2016Aspirant
I think ive proven that its not the traffic meter messing up this. http://pastebin.com/XptdLain Checked system time after and it still didnt seemt to be working.
I also tried changing the dns records to these from google. The ones on the other forum didnt give me and websites or any changes in this either
googles dns
Primary = 8.8.8.8.8
Secondary = 8.8.4.4
and the ones from the other post didnt seem to work at all https://i.imgur.com/8O8eaXL.png
and the logs from this test with the google one that actually gave me internet and not no dns. http://pastebin.com/4rYaWbVs
The only thing i havent tested is the beta firmware by contacting support which ill probly do later today or something.
- popcorn9499Jul 12, 2016Aspirant
How would i contact netgear support?
- ElaineMJul 12, 2016NETGEAR Employee Retired
popcorn9499 Kindly submit a case through your MyNETGEAR account.
- popcorn9499Jul 13, 2016Aspirant
Thanks ElaineM. I did that