NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Deactivating Router function on Nighthawk AC3200 (C7800) Modem Router
I need to turn off the Router functionality on my cable modem/router Nighthawk AC3200 (C7800) unit. The family was complaining about the wifi coverage in our single story house, so I purchased the Go...
> Quesiton: How do I turn off the router functionality so that I'm only
> using it as a modem?
Radical path to answer:
https://en.wikipedia.org/wiki/RTFM
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual (at least). Read. Look for
"Connect Your Modem Router to a Router After Installation and
Activation".
> [...] the Nest Thermostat is unable to connect to the Nest Wifi SSID.
Sounds like a question for another forum, but in any venue:
"unable" is not a useful problem description. It does not say what
you did. It does not say what happened when you did it. As usual,
showing actual actions (commands) with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.
Yeah, If the manual provided an easy and obvious answer, I wouldn't have asked it here. "Setting up a Mesh Wifi Network" page X : Turn off Router of the Nighthawk by these steps......
In fact, I was looking for more descriptive information on the Net, since I can't be the first person to have this problem.
Also, "unable" seemed like the only word available, as there was zero descriptive or informative information from the attempts to connect. I'm only guessing that it has to do with the double NATs.
The Nest Thermostat saw the new SSID of the Google Nest Wifi, so I accepted. However, when I tried to access that thermostat from my iPhone Nest App, or from my PC browser portal, the thermostat didn't appear. When I went back, and connected to the old SSID provided by the Netgear Router, the Thermostat appeared in the Iphone Nest app and in the PC browser portal. Not sure what to expect if I turn off the "NAT" in the Router.
> Yeah, If the manual provided an easy and obvious answer, I wouldn't
> have asked it here. [...]> [...] Get the User Manual (at least). Read. Look for "Connect Your
> Modem Router to a Router After Installation and Activation".Did you?
Did the "Connect Your Modem Router to a Router" section in the C7800
User Manual answer your question about that, or not?> [...] "Setting up a Mesh Wifi Network" page X : [...]"
The procedure's the same for using the C7800 with any other router;
it's not specific to "a Mesh Wifi Network".> [...] there was zero descriptive or informative information from the
> attempts to connect. [...]You've certainly offered none here. With my weak psychic powers, I
can't see what you did, or what happened when you did it.
> The Nest Thermostat saw the new SSID [...]Do devices other than the Nest thermostat work as expected? I'd
expect general network debugging to be easier with a computer or other
device with a more capable user interface.> [...] When I went back, and connected to the old SSID provided by the
> Netgear Router, [...]Why is that still active? If you disabled the router section of the
C7800, then I'd expect its wireless-network stuff to be disabled, too.> [...] Not sure what to expect if I turn off the "NAT" in the Router.
Why would you do that, instead of disabling the router section of the
C7800? What you need here is not more creativity; it's more following
basic instructions.