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Solved
Defective R9000
Team NetGear i am very disappointed from your customer service. I have been told multiple times to buy customer service program, otherwise my problem cannot be solved. All the customer services agent...
Community Netgear i aplogize for taking this topic on totaly different side. Reason i did is becauise i am not happy with netgear tech support.
Yes i have a WIFI Connection issues, all the ethernet connection are working fine. Wifi works good on some devices and on some devices it don't. I have changed the channel setting of 2.4ghz and 5ghz. I even reset the router. My fimware is updated. What can i do to fix this problem. Need help from netgear community.
You talk to the community here, however it appears to me you are not interested to provide any details (R9000 firmware, configuration, wieless clients having issues, ...).
People doing customer support, especially 1st and second level are working based on scripts allowing to resolve the common device operational issues. The are not the corporate switch board. Very often these support or sales levels are operated by 3rd party organisations.
Community Netgear i aplogize for taking this topic on totaly different side. Reason i did is becauise i am not happy with netgear tech support.
Yes i have a WIFI Connection issues, all the ethernet connection are working fine. Wifi works good on some devices and on some devices it don't. I have changed the channel setting of 2.4ghz and 5ghz. I even reset the router. My fimware is updated. What can i do to fix this problem. Need help from netgear community.