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Forum Discussion
Deregister R8000 for new home owner
I need to deregister my R8000 router for a new owner. On my end is says it is already registered and on his end it says the same thing. I sent an email to customer support with no response. I never r...
Marknaghsh wrote:
I need to deregister my R8000 router for a new owner.
Why? Neither the 90 days "free" support nor the warranty are transferable.
If you are talking about something like ReadyCLOUD, or things that use Netgear's Cloud services then you can do this yourself before with the browser graphical user interface (GUI) before passing the device on to someone else.
- The issue is I’m already out of the home and do not have the password for I only used the nighthawk app to manage it. He wants to register so he can change the admin password and he cannot for it needs to be unregistered first. I hope that makes sense
Marknaghsh wrote:
He wants to register so he can change the admin password and he cannot for it needs to be unregistered first.He does not need to register anything to change the admin password.
Indeed, you should he wiped out your password when you passed on the router. It is a trivial task:
How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support
That restores the router to the default password settings listed on the router itself.
- Thank you. That’s what I told him, but kept coming back about deregistering it. I see he changed the email address so think it’s settled now.
Thanks all!