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Forum Discussion
Solved
Desktop App
I don't use a smartphone and I need a desktop application for my router. Mac OS. Please advise.
The router is defective, so says the IT guy I called in to help me.
> [...] I need a desktop application for my router. [...]
To do what, exactly? Use a web browser?
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Read.
My router suddenly lost all networks and attempting to access the router thru a browser results in a "Can't open page because you are not connected to the internet" So, no access to the router to try and set things straight. I do not have a smartphone so I'm looking for a desktop solution.
> My router suddenly lost all networks [...]
What, exactly, does that mean to you? It's not a useful problem
description. It does not say what you did. It does not say what
happened when you did it. As usual, showing actual actions (commands)
with their actual results (error messages, LED indicators, ...) can be
more helpful than vague descriptions or interpretations.> [...] attempting to access the router thru a browser results in a
> "Can't open page because you are not connected to the internet" [...]"access the router" how, exactly? URL? "routerlogin" name? IP
address?What's the IP address of the computer when you do that? Are you
trying to use a wireless or wired connection between your (unspecified)
Mac and the router?
If you can't get a computer with a web browser to talk to the thing,
then I wouldn't expect some app or other on the same computer to do any
better. I'd forget about the app, and concentrate on the problem with
the router.> [...] Get the User Manual. Read.
Did you? Look for the LED descriptions, and "Troubleshoot". Pay
particular attention to the "WiFi LED" (which, in better days, was known
as the "WiFi On/Off button with LED"). Did you press it?To what, exactly, is your R7000 connected? Some type of modem, or
what?The networks disappeared at around 4 AM, I did nothing I was asleep, so yes the description of what I did is vague.
I attempted to access thru router login. 195.168.1.1The router is connected to a WISP system modem.
I pressed the WiFi button but nothing happens, no lights.
I pressed the front reset button, Router briefly blinks but that's it, nothing changes.
My computer Ip is 104.167.54.10 and I'm trying to connect to the router wirelessly
I'm running a Mac Pro circa 2010 OS 10.14.6
I'm currently connected with an old Apple router which I can manage thru "Airport utility"
I have looked thru the manual and am considering a hard reset. Thoughts?