Desktop App

antinode
Guru
Jul 29, 2020
> My router suddenly lost all networks [...]

   What, exactly, does that mean to you? It's not a useful problem
description. It does not say what you did. It does not say what
happened when you did it. As usual, showing actual actions (commands)
with their actual results (error messages, LED indicators, ...) can be
more helpful than vague descriptions or interpretations.

> [...] attempting to access the router thru a browser results in a
> "Can't open page because you are not connected to the internet" [...]

   "access the router" how, exactly? URL? "routerlogin" name? IP
address?

   What's the IP address of the computer when you do that? Are you
trying to use a wireless or wired connection between your (unspecified)
Mac and the router?

   If you can't get a computer with a web browser to talk to the thing,
then I wouldn't expect some app or other on the same computer to do any
better. I'd forget about the app, and concentrate on the problem with
the router.

> [...] Get the User Manual. Read.

   Did you? Look for the LED descriptions, and "Troubleshoot". Pay
particular attention to the "WiFi LED" (which, in better days, was known
as the "WiFi On/Off button with LED"). Did you press it?

   To what, exactly, is your R7000 connected? Some type of modem, or
what?
- Sweejak
  Aspirant
  Jul 29, 2020
  The networks disappeared at around 4 AM, I did nothing I was asleep, so yes the description of what I did is vague.
  I attempted to access thru router login. 195.168.1.1
  The router is connected to a WISP system modem.
  I pressed the WiFi button but nothing happens, no lights.
  I pressed the front reset button, Router briefly blinks but that's it, nothing changes.
  My computer Ip is 104.167.54.10 and I'm trying to connect to the router wirelessly
  
  I'm running a Mac Pro circa 2010 OS 10.14.6
  
  I'm currently connected with an old Apple router which I can manage thru "Airport utility"
  
  I have looked thru the manual and am considering a hard reset. Thoughts?
  - antinode
    Guru
    Jul 29, 2020
    > The networks disappeared [...]
    
       I still don't know what that means to you. What are your "The
    networks", and from what, exactly, have they "disappeared"? See "not a
    useful problem description [...]", above.
    
    > [...] I attempted to access thru router login. 195.168.1.1 [...]
    
       "routerlogin.com"? "routerlogin.net"? Other? "192.168.1.1"?
    
    > The router is connected to a WISP system modem.
    
       That tells me approximately nothing. Maker? Model number? Any
    useful information at all? Does it (whatever it is) indicate a good
    connection to anything?
    
    > I pressed the WiFi button but nothing happens, no lights.
    
       What were (all) the LEDs doing before you did that?
    
    > I pressed the front reset button, [...]
    
       What does "the front reset button" mean to you?
    
    > [...] Look for the LED descriptions [...]
    
       Did you? Did you notice that these indicators and buttons have
    identifying names?
    
    > [...] Router briefly blinks [...]
    
       The whole _router_ blinks? Or some LED on the router blinks?
    (Which?) Or what?
    
    > [...] and "Troubleshoot". [...]
    
       So you ran some unspecified tests, and got some unspecified results?
    Care to share?
    
    > My computer Ip [address] is [...]
    
       That's a public IP address. How did you manage that?
    
    > [...] I'm currently connected with an old Apple router [...]
    
       I'll just do a Web search for "an old Apple router" to get some
    useful information on that device, shall I?
    
       "connected" how, exactly? What, exactly, is connected to what,
    exactly? (Hint: If a device has different types of Ethernet ports, then
    "connected to device" is not enough detail.)
    
       Does that public "My computer Ip [address]" refer to now, when your
    Mac is "currently connected with an old Apple router", or before, when
    something else was true? At least one of us is confused.
    
       If your computer were connected to a (NAT) router, then it should
    have a private address (like, say, "192.168.1.x"). (Unless
    your router were configured as a wireless access point.) If you
    connected the computer directly to your (unspecifed) "a WISP system
    modem", then it might get a public IP address (depending on what that
    device actually is).
    
       If the Mac is not actually connected to the R7000, then getting to
    the management web site on the R7000 could be tough.
    
    > I'm running a Mac Pro circa 2010 OS 10.14.6
    
       So am I. So you should be able to use an Ethernet connection for
    sure, and (optionally) a wireless connection.
    
    > I have looked thru the manual and am considering a hard reset. [...]
    
       Ok by me. I'm handicapped by not knowing enough about your gizmos,
    how they're connected, how they're configured, what you're doing, what
    you're seeing, or much else of value.

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