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Solved
Detection Database Update Error - R7800
I recently purchased a R7800. I updated it to the latest firmware and tried to update the performance optimization database and got the following error:
Failed to download Detection Database. Please try again later.
The current database release date is October 23, 2017. I have gone back 3 different firmware versions and factory reset the router a few times with no luck. I even tried the Voxel firmware and it has the same problem.
- The R7800 is no longer sold since a while now. I've used the R7800 myself for 4 years and never saw a QoS DB update; not even once. There is no alternative FW that ships such a DB. There are no later than 2017 DB updates
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- it is no longer updated by NG/Qualcomm; not in a long time
Has the router been discontinued then? That would explain why it was so hard to get, but I assumed that was due to the chip shortage.
Is there an alternate firmware you would suggest to support an updated dynamic QoS? I only got this router for the QoS after my last router had a traditional QoS. Having to input every port for every service I wanted to manage was a bit overwhelming for me.
And if thats not an option is there a way to manually update the database? I imagine theres a later version that the 2017 database that my router came with.
- The R7800 is no longer sold since a while now. I've used the R7800 myself for 4 years and never saw a QoS DB update; not even once. There is no alternative FW that ships such a DB. There are no later than 2017 DB updates