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Forum Discussion
beekin
Sep 20, 2021Follower
Device Connected to Router but No Internet Access
I suddenly lost my internet connection while working. My wife was using the TV and lost connection at the same time. The router and modem lights appeared normal, but I went ahead and unplugged the r...
FURRYe38
Sep 20, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Chamuit
Sep 30, 2021Aspirant
I'm having the same kind of problem. This seems to coincide with the last firmware update. Wired devices are fine. Some wireless devices stay connected. Others loose connection or can't connect. Rebooting helps, but I shouldn't have to do that. Seems to be intermittent. Could my router be going on the fritz?
Firmware Version: V1.0.4.76_10.1.82