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Forum Discussion
tron76
Mar 09, 2021Tutor
Device limit issue
I purchased this router in January. Worked great until I got more than 15 devices connected. Once I started to get more than this, devices would show they were connected to the router but without ...
tron76
Mar 10, 2021Tutor
Currently, 1.3.2.124, but I've also used the latest and 2 Versions before. The modem is a Motorola. It is fine because I used the old modem today and worked fine.
michaelkenward
Mar 10, 2021Guru - Experienced User
tron76 wrote:
The modem is a Motorola.
That is a brand, not a model. Motorola has made many modems over the years.
- plemansMar 10, 2021Guru - Experienced User
Like michaelkenward said, motorola is a brand. What actual model is it?
Another thing to try would be the downgrade. You only went down 2 versions. And you didn't put if you reset afterwards. If I was going to recommend a firmware for the R7000P it'd be the 1.3.0.20 version. Its the version prior to netgear armor.
If changing firmwares, I'd recommend doing using a hardwired connection, a factory reset afterwards, and to make sure not to install using a backup configuration.
- tron76Mar 10, 2021Tutor
It's a Motorola E31T2V1. Didn't think it mattered since the issue only showed up after iConnected more devices.
- tron76Mar 12, 2021Tutor
Thanks for the advice, but now it won't connect and I can't get a direct connection to the router to work either. Hopefully they fix this in the long run, but I will use my old router until I can get another brand.
- michaelkenwardMar 12, 2021Guru - Experienced User
tron76 wrote:
Thanks for the advice, but now it won't connect and I can't get a direct connection to the router to work either. Hopefully they fix this in the long run, but I will use my old router until I can get another brand.
From your description, and the discussion so far, it is hard to tell what might need fixing. The behaviour you see is not common and suggests some sort of problem at your end.
Fifteen devices is nowhere near the limit.
How many clients can you connect wirelessly to a NETGEAR router? | Answer | NETGEAR Support