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Forum Discussion
Solved
Devices losing connection on V1.0.4.30 firmware
I have a R7000 I purchased March of 2014. It's on 24 hours has worked without hardly any issues until the last firmware upgrade. I have many wireless devices including 2 Windows laptops, 2 Android ta...
Did you factory reset router before and after upgrade? That's best way to ensure all of the fw upgrade works. Gets rid of any nasty artifacts (config or old fw realted) and loads any new drivers that may be included in a fw release.
I have had an issue with the 5G side also with the newest firmware. It drops the 5G connection on all of my devices (PC, iPad, iPhone, TV). I have tried rebooting the router and unplugging the router which does not fix the problem. Have done a factory reset before installing the new firmware and still having problems. I don't have any problem with the 2.4G side. Also intermittently loose connection to 3.0 USB hard drive connected to router. Contacted Netgear Tier 2 technical support and they said they were not aware of any problems with the 5G dropping with the latest firmware. I reverted to the previous firmware and the problem was resolved. The Netgear tech suggested I replace the router to rule out a hardware issue. They sent me another and had the same issue with the replacement. I am sticking with the .28 firmware for now.
I reverted the firmware back to the previous version. It runs like it use to now with zero problems. It has not lost connection since. With the new firmware it would not stay connected and I would have to reboot the router each time to get the connection to establish and it would drop it after a few minutes.
Hi egiprime,
Please reset the router to factory default after the firmware update. Once reset has been done, reconfigure the router manually.
Regards,
JamesGL
Community Team
Same issue on this release. After some time wifi disconnects. Devices try to connect without succcess never reaching up to receiving an ip address. Did a factory reset and manual basic config, but no change. Will revert to .28 i presume.
