NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Different device different speed
Firmware version - V1.0.9.12_1.2.23 I just switched to a new broadband service yesterday. Subscribed to a 100Mbps service. After the new install, I tested the speed on my iPhone using Speedtest ...
Ok. I went from 1.0.9.12 to 1.0.9.10. No change in the speed. Still getting around 38+/- mbps down on my iphone 10.slightly less than 25 up as expected.
I went down again to 1.0.9.6 and I just got 173.13 mbps down and as expected around 25 up (23.94 to be exact).
I tested my ipad (only tested after going to .6) and it went from the high 30's an hour ago to 177.98 down and 23.21 up. My laptop is getting 180.17 down and 23.92 up.
Not saying you will get the same results as me. But this is what I just saw.
Hope this helps. And I hope Netgear reads this and does something with the data.
Let's simplify this. With one exception, your devices, including wifi clients, are delivering the Internet speed you have signed up for.
One device is slower than you expect.
If everything else is working as expected, this points very strongly at the wifi client as the issue, not the modem/router or Internet service.
That being the case, I would investigate the wifi client and stop worrying about the wifi source. It is clearly delivering as expected. Maybe you need to tweak the settings on the "slow" client.
But the same clients work fine with other routers
- That's new information. Tell the clients to forget this router and establish a fresh connection.
Done that many times.
I have the same issue. Just got 2 new Iphone X's and tested mine and am getting in the upper 30's mbps down and around 25 up. My service is cable modem and I pay for 150mbps down but I actually get 170+. 25mbps up is normal so that is fine.
I tested my windows laptop and I am getting +/- 170 as I usally do. So I checked my ipad, my wifes ipad, my kids iphone 7, and all are getting +/- 38mbps down and 25 up like my new phone.
I forgot network and logged back in on my iphone and ipad many, many times. I also switched between the 5g and 2.4g networks many times testing on each as I went. No change.
I have the R7000 with the most recent firmware which I think just came out. I dont recall if the speeds were normal just prior to upgrading the firmware (dont think I tested that recently) OR only went crazy after the upgrade. I wish I had paid more attention.
I have a slightly older Linksys router I will be hooking up shortly to see what results I get with that.
Wonder if this newest firmware had an impact??