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thetwindad's avatar
thetwindad
Follower
Jun 13, 2023

Directions after you do a factory reset

Hi, I have a Netgear X6 R8000 and I don't recall my 2 security questions to log into my router.  I believe I need to do a factory reset which I know how to do, but don't know what the directions to follow are after I hit the reset button for 7 seconds.  Kindly share at thetwindad@yahoo.com.

 

Thanks,

 

Maurice Kalter

1 Reply


  • thetwindad wrote:

    Hi, I have a Netgear X6 R8000 and I don't recall my 2 security questions to log into my router.  I believe I need to do a factory reset which I know how to do, but don't know what the directions to follow are after I hit the reset button for 7 seconds.  Kindly share at thetwindad@yahoo.com.

     

    Thanks,

     

    Maurice Kalter


    Do not get hung up on the 7 seconds part.  With the router powered on, push and hold the recessed reset button on back until the LED indicators start to blink.  Release the reset button and let the router complete the boot process.  Wait a couple of minutes and pull the power cord on the router.  Wait another couple of minutes and power the router up and let it boot completely.

     

    For configuration, avoid applications on mobile devices.  Repeat, avoid applications on mobile devices.

     

    Use a real computer with a web browser connected to the router with an Ethernet cable if possible.  If not, Wi-Fi will sometimes work for configuration.  The WI-Fi SSID and password are printed on the label on the back of the router.

     

    You should be able to log on to the router user interface using the http://www.routerlogin.net address.  The configuration wizard should lead you the rest of the way.