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pcpthomson's avatar
pcpthomson
Aspirant
Apr 22, 2021
Solved

DNGD4000 - downloading Netgear Genie App for Windows - failure

Have been trying unsuccessfully to download the Netgear Genie App for Windows for about 1 hour.  Other downloads such as Firmware update and Manual returns instantly with the files requested.  I cannot see how to communicate with Netgear regarding this problem. Anyone have any suggestions as to how to access the file, or can forward a zipped copy to me?

Thanks, Paul

  • Cancel request

    Realised, from another post,  that you can access via IP address.

     

     

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  • Cancel request

    Realised, from another post,  that you can access via IP address.