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Solved
DNS Errors
I am getting super frustrated. My home has several Nest products, and other smart home gadgets. We cannot connect to the internet due to a DNS_PROBE error we keep getting. I have reset the router ...
Hi Minka,
Can you connect your computer directly to the modem and check if the connection is stable. If yes, connect the router again and the computer to the router then access the UI. Go to Internet settings then select use computer MAC Address under MAC address then click apply.
JamesGL
Community Team
One other DNS message I get is a bad_config error. I'll get the full name when it happens again.
I should also add that this system has worked flawlessly for 8+ months, but the last few days has been sketchy.
Hi Minka,
Can you connect your computer directly to the modem and check if the connection is stable. If yes, connect the router again and the computer to the router then access the UI. Go to Internet settings then select use computer MAC Address under MAC address then click apply.
JamesGL
Community Team
Hi Minka,
We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.
JamesGL
Community Team