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Minka's avatar
Minka
Tutor
Aug 02, 2016
Solved

DNS Errors

I am getting super frustrated.  My home has several Nest products, and other smart home gadgets.  We cannot connect to the internet due to a DNS_PROBE error we keep getting.  I have reset the router ...
  • JamesGL's avatar
    JamesGL
    Aug 05, 2016

    Hi Minka,

     

    Can you connect your computer directly to the modem and check if the connection is stable. If yes, connect the router again and the computer to the router then access the UI. Go to Internet settings then select use computer MAC Address under MAC address then click apply.

     

    JamesGL

    Community Team