NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ladyspica
Dec 08, 2021Tutor
DNS_PROBE_FINISHED_NXDOMAIN issue with new firmware update
Hi all, Last week I updated to Firmware 1.2.4.84 and now almost constantly receive error message DNS_PROBE_FINISHED_NXDOMAIN - I have to reload the sites several times before they appear. Maybe the ...
- Dec 30, 2021Thanks to all for the suggestions. Quick update — tried the DNS setting change and thought that was a fix, but then it wasn’t.
So, in conclusion, the only real solution is to downgrade your firmware and wait for the issue to be fixed.
Thanks again to all and hope this helps others with the same issue.
FURRYe38
Dec 08, 2021Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
If you do a search in this forum for "DNS_PROBE_FINISHED_NXDOMAIN" you'll find there is a fair amount of posts regarding this.
You may need to downgrade FW back to what was working.
Some mentioned the use of IPv6 enabled on the router may help.
Has a factory reset and setup from scratch been performed since last update?
- ladyspicaDec 08, 2021Tutor
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Charter Spectrum Model ET2251 -- is the problem maybe because the modem is old?
I have read through previous posts but there is no clear concise answer.
Are you suggesting a factory reset on the router? Or the modem?
Thank you for your help and quick response.
- FURRYe38Dec 08, 2021Guru - Experienced User
ladyspica wrote:
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Charter Spectrum Model ET2251 -- is the problem maybe because the modem is old?
No. Just checking to see if there is a router here or not. Your fine here.
I have read through previous posts but there is no clear concise answer.
Ya, mostly this is a FW issue and needs to be addressed by NG. They are aware of it. No idea when it will be fixed.
Are you suggesting a factory reset on the router? Or the modem?
Router.