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Forum Discussion

ladyspica's avatar
ladyspica
Tutor
Dec 08, 2021
Solved

DNS_PROBE_FINISHED_NXDOMAIN issue with new firmware update

Hi all, Last week I updated to Firmware 1.2.4.84 and now almost constantly receive error message  DNS_PROBE_FINISHED_NXDOMAIN - I have to reload the sites several times before they appear. Maybe the ...
  • ladyspica's avatar
    ladyspica
    Dec 30, 2021
    Thanks to all for the suggestions. Quick update — tried the DNS setting change and thought that was a fix, but then it wasn’t.

    So, in conclusion, the only real solution is to downgrade your firmware and wait for the issue to be fixed.

    Thanks again to all and hope this helps others with the same issue.
Gipper4u's avatar
Gipper4u
Tutor
Dec 11, 2021

Welcome to the club. It's a probblem with the latest firmware release. No fix from NG yet that I'm aware of.  If you want to put a bandaid on the problem, click on the little wifi icon at bottom right, select Network & Internet settings, click on the adapter you are using (likely Wi-Fi), click on change adapter options, right click on Wi-Fi adapter and choose properties, double click Internet Protocol Version 4, change DNS to use the following DNS server and enter 1.1.1.1 and 1.0.0.1.  This will fix the issue until NG release an update.  To reverse this change do the same, but select Obtain DNS server address automatically..

ladyspica's avatar
ladyspica
Tutor
Dec 30, 2021
Thanks to all for the suggestions. Quick update — tried the DNS setting change and thought that was a fix, but then it wasn’t.

So, in conclusion, the only real solution is to downgrade your firmware and wait for the issue to be fixed.

Thanks again to all and hope this helps others with the same issue.
  • Gipper4u's avatar
    Gipper4u
    Tutor
    Dec 30, 2021

    Manually setting DNS on your client definitely works. Here's the catch though and what may be happening to you.  If you use multiple wireless SSID's, you have to make the change for each one because each SSID has its own DNS setttings.  So if you connect to "yourwirelessSSID" and make the DNS change to that adapter, that fixes the issue, but then if you connect to "yourwirelessSSID-2", the problem will re-appear until you make the DNS change on that adapter too.  It's a PITA, but it works once you change all your adapters to use manual DNS.  

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Dec 30, 2021

    What FW version did you downgrade too? 

    ladyspica wrote:
    Thanks to all for the suggestions. Quick update — tried the DNS setting change and thought that was a fix, but then it wasn’t.

    So, in conclusion, the only real solution is to downgrade your firmware and wait for the issue to be fixed.

    Thanks again to all and hope this helps others with the same issue.