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Forum Discussion

mlevin77's avatar
Dec 13, 2019
Solved

DNS stopped working via my R8000?

I have a Nighthawk R8000 router, and everything was working fine for a couple of years; my clients had its address (10.0.1.1) set as the DNS server in their network setup. In the last 2 weeks, I'm fi...
  • antinode's avatar
    Dec 13, 2019

    > [...] R8000 [...]

     

       Firmware version?  Recently updated?

     

    > [...] why has my router stopped proviing DNS like it used to [...]

     

       Disfunctional router firmware?  Does it help to restart the router?
    Or to reset its settings, and manually reconfigure the router?  Or to
    try that with a different/older firmware version?

     

       What is the R8000 using as its DNS server(s)? (BASIC > Internet :
    Domain Name Server (DNS) Address?)  Does it (do they) work properly?

     

    > [...] what are best practices for DNS settings on the router and on
    > our client devices network setup?

     

       It depends, but generally, "Get Automatically from ISP" on the
    router, and the same on the clients.  (That is, on the clients, use the
    router, which is what I'd expect DHCP from the router to give you.)


       If your ISP's DNS servers are faulty/unreliable, then specify others
    manually on the router.

     

       Blame assignment is job one.  Change the DNS servers on the router
    from the ISP defaults to, say, "8.8.8.8" (and so on).  Change a client
    device to use the ISP defaults.  Does the problem follow the ISP servers
    settings, or the use of the router for DNS?