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Forum Discussion

archos1's avatar
archos1
Aspirant
May 22, 2021

DNS

 

Recently I had to reset my NETGEAR R7000  to factory settings. Now after I did a basic setup I want to to change the DNS SETTINGS. I click on Advance  then Setup but underneath where it says Internet setup and this is the option I need to click, I can`t do because this option is greyed out .This happened only recently .I have been able to change DNS settings in the past.

2 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    May 23, 2021

    Which bit is greyed out?

     

    This one?

     

    Domain Name Server (DNS) Address

     

    What firmware version do you have on the device?

    A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.

    It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?

    The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.