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Forum Discussion
Huston1976
Aug 28, 2021Aspirant
Don't buy a Nighthawk X10... or any Netgear
I received this unit as a present early last August and it just died yesterday (late this August... just a bit over the 1 year warranty). It seems Netgear uses the cheapest components it can get away...
Huston1976
Aug 30, 2021Aspirant
All lights except the internet conectivity light comes on. My phone connects via wi-fi but there is not internet. When the issue occured, I shut the router down, unplugged it and let it cool down for about a half hour. The device was really hot to the touch, not burning hot but more than warm. I plugged it back in after is was back to room temp to the same result.
I contacted my ISP to see if there was an issue on their side. They tried a reset a couple of times to no avail. I attempted to log into my router but I didn't even get a login prompt.
There is a fan visible through the mesh on top of the device and I can see that it isn't spinning. The fan looks rather cheap, like something that would burn out if it ran non-stop for a year, something it would need to do.
plemans
Aug 31, 2021Guru - Experienced User
what modem/gateway are you connecting the router to?
- michaelkenwardSep 01, 2021Guru - Experienced User
plemans wrote:
what modem/gateway are you connecting the router to?
This question needs an answer.
The symptoms described could well depend on it.
- Huston1976Sep 18, 2021Aspirant
I do not have a modem, it is fiber to the home. This is what I've been on for almost the entire time I've owned the router. It is not possible that the cause was my ISP's hardware or interaction between the two, nothing has changed except the router isn't working.