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Forum Discussion
nickp221
Mar 21, 2019Apprentice
Don't update Nighthawk X10 R9000 to Fireware V1.0.4.28 or you'll brick your router.
Lots of people having problems with this now and should be at the top of the support forum but if you have a Nighthawk X10 R9000 Don't update to Fireware V1.0.4.28 or you'll brick your router.
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- Apr 03, 2019
For clarification, please note that V1.0.4.26 does not have the issue of bricking the router. Therefore, factory reset and configuration will work if you have only upgraded to V1.0.4.26. There is no coming back from bricking the router with V1.0.4.28. It will not allow factory reset or downgrade to be applied. You will need to ask for an RMA. Go to https://www.netgear.com/support/contact.aspx and click on "Replace my defective product."
DarrenM
Mar 21, 2019Sr. NETGEAR Moderator
We have escalated the issue with the latest firmware to our engineers and will let you know when we have an update.
DarrenM
nickp221
Mar 21, 2019Apprentice
Should proabably remove the firmware from availablity and stop sending out emails that a firmware update is available before it creates more victims and more bricked routers*