NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
marteeleigh
Oct 05, 2021Tutor
DoS attacks (ACK & STORM) - causing DNS issues and connection drops?
This is a continuation of issues here: For the last month+, DNS issues and dropped Wi-Fi (now using R7000P) Netgear support emailed me back and said I have a DoS attack. This is part of the info...
michaelkenward
Oct 05, 2021Guru - Experienced User
marteeleigh wrote:
Today (before I learned about the DoS attacks), I actually switched from the R7000P to a TP-Link router, because I thought this was a Netgear router issue. There is nothing in the TP-Link router log that indicates any sort of DoS attack. BUT Sparklight still insists they can't access my modem (which I purchased separately).
What has your modem got to do with the R7000P? What is this modem? Why do you want Sparklight to access it?
Netgear's firmware is great at creating false reports of DoS attacks. Many of them are no such thing.
marteeleigh
Oct 05, 2021Tutor
My modem is (edited) Motorola MB8611 DOCSIS 3.1, but Sparklight said they can't reset my connection unless they can access my modem. They're saying the reason they can't access it is because of the DoS attacks.
Regarding the Netgear router, though, are you implying that the Netgear support agent blew this out of proportion? Did I not need even need to replace my Nighthawk with another router?