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Forum Discussion
marteeleigh
Oct 05, 2021Tutor
DoS attacks (ACK & STORM) - causing DNS issues and connection drops?
This is a continuation of issues here: For the last month+, DNS issues and dropped Wi-Fi (now using R7000P) Netgear support emailed me back and said I have a DoS attack. This is part of the info...
marteeleigh
Oct 05, 2021Tutor
My modem is (edited) Motorola MB8611 DOCSIS 3.1, but Sparklight said they can't reset my connection unless they can access my modem. They're saying the reason they can't access it is because of the DoS attacks.
Regarding the Netgear router, though, are you implying that the Netgear support agent blew this out of proportion? Did I not need even need to replace my Nighthawk with another router?
FURRYe38
Oct 05, 2021Guru - Experienced User
Can you disconnect the wifi router from the modem and connect up 1 wired PC to the modem? Power OFF the modem for 1 full minute then back ON after connecting the PC to the modem.
You should be able to access the modems web page at 192.168.100.1.
- marteeleighOct 05, 2021Tutor
Yes, I will try this.
- michaelkenwardOct 05, 2021Guru - Experienced User
FURRYe38 wrote:
You should be able to access the modems web page at 192.168.100.1.
Only if it is a cable modem that hasn't been "messed around" with.
And even that is not the default for many Netgear cable modem/routers.
Hence the need to know the model number.
- FURRYe38Oct 05, 2021Guru - Experienced User
For a Motorola MB8600 series:
Default IP address: - FURRYe38Oct 05, 2021Guru - Experienced User
I'd separate the NG router for now and just connect a wired PC to the modem. Both Motorola and Sparklight need to resolve what happening on the modem first, then once thats resolved, you should be able to connect the router back online.
I would get rid of the TP Link AC4000. :smileytongue: