NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MissNucci26
Jan 09, 2022Follower
Double NAT Online Gaming
I have a strict double nat issue with my router. I do not understand because I thought that only happened if you are using 2 routers. My apartment has free WiFi they told us to just get a router and plug the internet cable into the wall. We have been using this internet service for the past 3 years a with no problem up until about 6 months ago Double NAT showed up. We have went in and opened the NAT but it only last a short time before it goes back to Double sometimes Strict NAT. This would not be a problem but my Son plays online gaming and is unable to connect to Call of Duty, Roblox and Fortnite. Any suggestions would be appreciated. Thanks!
1 Reply
- FURRYe38Guru - Experienced User
What model router do you have?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Built in router her at the modem by chance? If yes, this would cause a double NAT condition with a 2nd router connected.