NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Mondoman
Mar 25, 2019Tutor
Dropped connections
Firmware v. 1.0.9.64
I've been experiencing dropped connections routinely throughout the day. I'm on DSL with an cat7 ethernet cable going from modem (SmartRG) to R7000 and this has worked fine fo...
- Apr 06, 2019
fdevans, Mondoman. that level of firmware is quite problematic for many. All sorts of problems, yet some have no problem.
NG Moderators have suggested in the past to go back to the V1.0.9.42 firmware release. Most people who have done that report that the problems they had were resolved.
When/if NG should release a new level of firmware I suggest you look in the forum to see if it is stable before installing.
IrvSp
Apr 06, 2019Master
fdevans, Mondoman. that level of firmware is quite problematic for many. All sorts of problems, yet some have no problem.
NG Moderators have suggested in the past to go back to the V1.0.9.42 firmware release. Most people who have done that report that the problems they had were resolved.
When/if NG should release a new level of firmware I suggest you look in the forum to see if it is stable before installing.
Mondoman
Apr 07, 2019Tutor
Thanks for the reply. Netgear actually contacted me and is sending a new router. They are paying for shipping both ways. I'm pretty impressed with their customer support at this point. If the new router has the same problem I'll try reverting to a previous update like you mentioned. Thanks for taking the time to reply.