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Forum Discussion
dropping connection
I have this modem router for about a year since the pandemic but recently, within the month and half, I've noticed that it's been dropping connection. I isp is Spectrum in NY and I called them an...
do you have a screen snip of the cable connections page and the event logs? that helps us to check the line
do both wired and wireless devices have issues?
- Here goes
and the cable connections page? shows upstream/downstream power/errors
- Problem only on wireless connections
If its only on wireless, its it on the 2.4ghz or 5ghz band?
2.4ghz is more sensitive to interference as well as its a much slower network.
5ghz is significantly faster but doesn't broadcast as far or through as much materials.
You can also try changing the channel your wireless is using in case theres interference on those channels.
- Ok ill try that thanks.
Any channel for 5 ghz recommended?
- Heres cable connections readout
