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Forum Discussion

wen252's avatar
wen252
Aspirant
Jun 25, 2021

dropping connection

I have this modem router for about a year since the pandemic but recently, within the month and half, I've noticed that it's been dropping connection.   I isp is Spectrum in NY and I called them an...
plemans's avatar
plemans
Guru - Experienced User
Jun 25, 2021

do you have a screen snip of the cable connections page and the event logs? that helps us to check the line 

do both wired and wireless devices have issues?

wen252's avatar
wen252
Aspirant
Jun 25, 2021
Here goes
  • plemans's avatar
    plemans
    Guru - Experienced User
    Jun 25, 2021

    and the cable connections page? shows upstream/downstream power/errors