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Forum Discussion
dropping connection
I have this modem router for about a year since the pandemic but recently, within the month and half, I've noticed that it's been dropping connection. I isp is Spectrum in NY and I called them an...
Problem only on wireless connections
If its only on wireless, its it on the 2.4ghz or 5ghz band?
2.4ghz is more sensitive to interference as well as its a much slower network.
5ghz is significantly faster but doesn't broadcast as far or through as much materials.
You can also try changing the channel your wireless is using in case theres interference on those channels.
- Ok ill try that thanks.
Any channel for 5 ghz recommended?5ghz doesn't broadcast nearly as far as 2.4ghz and doesn't penetrate as well. so unless you live close to your neightbors, in a condo/apartment, usually there isn't much interference. So if you were using the higher 5ghz bands, try the lower 5ghz bands.
also something to keep in mind. 5ghz is much faster. its what you should be using for video devices. But because it doesn't penetrate objects as well, sometims objects in the walls can block the signal or cause interference (think hvac, plumbing, etc).
So try moving the router laterally or move your device to see if potentially its someting in the walls causing issues.
- Thanks so far switching to 5 mghz channel has worked so far— no events of dropping or interference after 3 hours. Fingers crossed!