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Forum Discussion
lizwils0
Jun 23, 2022Aspirant
Dynamic QoS - will not connect to Netgear Servers for Update
Hello, I'm having issues getting the Dynamic QoS database updated on my netgear nighthawk r800p. I've tried to include everything relevant below. Any help is greatly appreciated and let me know if ...
FURRYe38
Jun 23, 2022Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed since last FW update?
lizwils0
Jun 23, 2022Aspirant
The Modem is a Netgear CM700. My ISP's stuff is garbage, so I replaced the their stuff with Netgear equipment.
In regards to the factory reset, I didn't think to do that before. I just tried it and It was able to download Performance DB version 0.0.19, but I'm not sure if this is the latest version, as it doesn't tell me when it was released. I also still seem to be unable to update the Performace DB version.
- FURRYe38Jun 23, 2022Guru - Experienced User
Ok was told my NG that services are up and running and may take time. Might check back in a while or day or two and see. Might power OFF the ISP modem and router for 1 minute then back on in same order then check.