NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
magyarflyer
Jan 28, 2022Follower
eax12 extender and nord vpn incompatibility
installed eax12 brand new out of the box when trying to install Nord VPN the extender freezes the entire system and comes off line last time i tried it scrambled the original att u verse router so...
michaelkenward
Jan 30, 2022Guru - Experienced User
magyarflyer wrote:
installed eax12 brand new out of the box
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge, especially when we aren't talking about a router.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities
Those things are very different from the standard Netgear routers covered in this section.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.