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Forum Discussion
Email won't connect to server while on wifi
I cannot connect to my email servers while using by computer and my iphone SE while on my home wifi. I can do so using celluar on my iphone if I turn off its wifi connection off. My ISP asked me to...
Model M405E.
The router and the modem worked together fine since I bought the router in 2017. I did not have any email connection problems. I migrated to a new computer a month ago and the the router and modem worked fine together, as I did not have any email connection problems.
The problem first surfaced earlier this week. Rebooting the router allows Outlook and my mail app on the iPhone to connect to the email server. But the connection problem comes back after several hours.
Thank you for giving this some thought.
Oddly, it started working again for about an hour, but then it's back unable to connect again for the past three hours.
Solved (fingers crossed): My domain host (on second call to them) says they had blacklisted the IP address generated by the router. They tech service rep added the IP address to their white list and the connection to the mail server happened instantly.