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Forum Discussion

hornywell's avatar
hornywell
Tutor
Nov 03, 2021

Error after R7960P Firmware Upgraded to 1.4.2.84_1.3.42

The post is about R7900P X6S AC3600.   After upgrading the firmware to 1.4.2.84_1.3.42, I constantly experienced this ‘Hmm, we can’t reach this page’ error in Microsoft Edge, or similar messages in...
DickScheel's avatar
DickScheel
Aspirant
Apr 17, 2022

I've been following this thread for a long time, after initially updating from V1.4.1.68_1.3.28 to V1.4.2.84_1.3.42 and encountering the problems discussed here. A few days ago (April 14 2022) I saw that Netgear released a newer firmware version, V1.4.3.88_1.3.50. I hoped that this newer version would fix the 1.4.2.84_1.3.42 bug. Unfortunately, I am still encountering the same problems as we have all been discussing for V1.4.2.84_1.3.42, so I had to again revert back to V1.4.1.68_1.3.28.

  • c627627's avatar
    c627627
    Tutor
    Apr 17, 2022

    Thank you very much for saving us all a lot of time by confirming that NETGEAR has not taken our reports seriously and has again willfully allowed this major bug to stay in place, even with the latest Firmware release.

     

    I was waiting to see if a post like yours pops up and it did... 😞 New firmware is firmware of death again.

     

    So what does this come down to, incompetence or are they really implementing planned obsolescence even though this router is really not that old? It will be hard not to think of this, next time we are in the market for a router. I mean by this time surely they DO know about this bug, right?

    • c627627's avatar
      c627627
      Tutor
      May 06, 2022

      So I've been having a nightmare situation again until I realized that by restoring settings, I restored Router Auto Firmware Update 

       

      Don't forget, you MUST disable it after flashing back, or else Netgear will keep updating the working Firmware with new Firmware that causes problems.

       

      ADVANCED > Administration > Router Update >

      !!! MUST SELECT DISABLE under Router Auto Firmware Update > THEN CLICK ON APPLY !!!
      only
      then
      Browse > Browse to bug-free Firmware R7960P-V1.4.1.68_1.3.28.chk > Upload > OK

       

      And don't forget you need an ethernet cable, wireless Firmware downgrade may not work.