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Forum Discussion
Solved
Error: "Couldn't Authenticate Connection"
I'm running the R8000 and had been running what today is the most recent firmware (1.0.4.74) but based on other threads just rolled back to 1.0.4.46 in hopes of grabbing a pre-Armor version hoping it...
Update:
Reset the router and figured I'd let it update to latest firmware, being I'd be able to reset it again if there were any signs of trouble (V1.0.4.76_10.1.82). Ran for a bit and all seemed well.
Enabled Smart Connect, thinking that once I was ready to start adding IoT devices I'd disable 5.0G SSID but as I started adding 5.0 compatible devices (Google Mini's, etc.) I took a stab at some 2.4G devices and they were adding without issue. I've proceeded to add the remaining devices (all while having Smart Connect enabled - to my amazement), and everything is working, and none of the mobile phones are getting authentication errors.
Appreciate the responses, folks... will stick a fork in this one!
iamfozz wrote:
It is the phone that says this - and says it most of the time, related to the 2.4g.
I'd investigate the phone as the likely source of the issue.
iamfozz wrote:
.... attempting to connect another IoT device is typically met with messing things up all over again, at which point I must wait for the phone and router to play nice again.
Unfortunately, some IoT things are dumber than most. (You can't say any of them are "intelligent." They crop up here all the time with people blaming their routers for problems. All the poor router does is to puff out the wifi. The kit then has to play ball.
And don't even mention the IoT things that "phone home", usually somewhere in China, prompting messages from people who want to know how to block this behaviour.
Update:
Reset the router and figured I'd let it update to latest firmware, being I'd be able to reset it again if there were any signs of trouble (V1.0.4.76_10.1.82). Ran for a bit and all seemed well.
Enabled Smart Connect, thinking that once I was ready to start adding IoT devices I'd disable 5.0G SSID but as I started adding 5.0 compatible devices (Google Mini's, etc.) I took a stab at some 2.4G devices and they were adding without issue. I've proceeded to add the remaining devices (all while having Smart Connect enabled - to my amazement), and everything is working, and none of the mobile phones are getting authentication errors.
Appreciate the responses, folks... will stick a fork in this one!
Glad you got it working.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/19952/How-to-backup-and-restore-the-settings-configured-in-a-router
Enjoy. 📡
Be sure to save off a back up configuration to file for safe keeping.
Indeed. Good news.
Please do backup the settings.
It may not matter if you have minimal configuration. Beyond setting passwords, most if what you are doing does no "stick".
Things like IP reservations and port forwarding are more volatile. But nothing lost.
