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Forum Discussion
Squishy0607
Aug 03, 2021Aspirant
Ethernet issues
C6320 is whats on the bottom of router for model number. Bought about 3 months ago, had to turn it in due to not connecting via Ethernet cable(having to restart either console or router)sent in f...
plemans
Aug 03, 2021Guru - Experienced User
You have the C6320?
Who's your isp?
Do all wired devices have issues?
What actual notice do you get? (connected, no internet/etc)
Squishy0607
Aug 03, 2021Aspirant
I do, it always says connected when I go into Xbox or PlayStation settings, but won’t allow us to play internet games. It’s all Ethernet connections. We go through charter/spectrum
- plemansAug 05, 2021Guru - Experienced User
You have a screen snip of the cable connections page (shows upstream/downstream/snr/correctables) and the event logs ?
- Squishy0607Aug 05, 2021AspirantWhere would I find that? I don’t know what that is 🤦♀️
- Squishy0607Aug 05, 2021AspirantIs this what your talking about?
- plemansAug 05, 2021Guru - Experienced User
yep, and your event logs