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Retired_Member's avatar
Retired_Member
Dec 29, 2018
Solved

Ethernet jack damaged?

Every now and then i am getting drops on my wired connection. Every 30 minutes or so, it drops for a split second and comes back. I checked my router and see this prong on the ethernet cord like this....
  • shadowsports's avatar
    shadowsports
    Dec 29, 2018

    Retired_Member

     

    Looked at your picture.  There is no way we can say with any level of certainty whether the WAN port on the router is permanently damaged. 

     

    What to do next..  take a small pick, paper clip or fishhook and try to move the contact back into place in the channel or socket.  Hopefully its just been "jammed" or is caught and stuck in the position it is now.  You have nothing to lose trying this.  if it returns to a normal position and does so again after a ethernet cable is pluggen in and removed, you have probably dodged a bullet.  Hopefully the port functions normally.  If it doesn't return to normal, or doesn't work there is likely hidden damage and >>  its time for a new router period

     

    Unless you want to take out a soldering iron and chance other performance issues...  The cost to repair something like this exceeds what it would cost to replace.  Good luck, we hope you'll be successful.