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Forum Discussion
Retired_Member
Dec 29, 2018Ethernet jack damaged?
Every now and then i am getting drops on my wired connection. Every 30 minutes or so, it drops for a split second and comes back. I checked my router and see this prong on the ethernet cord like this....
- Dec 29, 2018
Retired_Member
Looked at your picture. There is no way we can say with any level of certainty whether the WAN port on the router is permanently damaged.
What to do next.. take a small pick, paper clip or fishhook and try to move the contact back into place in the channel or socket. Hopefully its just been "jammed" or is caught and stuck in the position it is now. You have nothing to lose trying this. if it returns to a normal position and does so again after a ethernet cable is pluggen in and removed, you have probably dodged a bullet. Hopefully the port functions normally. If it doesn't return to normal, or doesn't work there is likely hidden damage and >> its time for a new router period.
Unless you want to take out a soldering iron and chance other performance issues... The cost to repair something like this exceeds what it would cost to replace. Good luck, we hope you'll be successful.
antinode
Dec 29, 2018Guru
> [...] I checked my router and see this prong on the ethernet cord
> like this. [...]
Which port is that? To what is it connected? It certainly looks
damaged, but I wouldn't bet that it is causing a problem at 30-minute
intervals.
> [...] Anyone know a fix or repair guide?
Your choices (short of replacing the board or router) are to try to
reform the damaged wire in the connector, or to replace the whole
damaged connector (which, I'd guess, is soldered in). Replacing the
connector would involve opening the box, and voiding whatever warranty
you have.
Retired_Member
Dec 29, 2018This is my “internet” port connected to my modem. The experiences feel random. I said 30 minute intervals because that’s how it felt some days and others its longer.
- shadowsportsDec 29, 2018Hero
Retired_Member
Looked at your picture. There is no way we can say with any level of certainty whether the WAN port on the router is permanently damaged.
What to do next.. take a small pick, paper clip or fishhook and try to move the contact back into place in the channel or socket. Hopefully its just been "jammed" or is caught and stuck in the position it is now. You have nothing to lose trying this. if it returns to a normal position and does so again after a ethernet cable is pluggen in and removed, you have probably dodged a bullet. Hopefully the port functions normally. If it doesn't return to normal, or doesn't work there is likely hidden damage and >> its time for a new router period.
Unless you want to take out a soldering iron and chance other performance issues... The cost to repair something like this exceeds what it would cost to replace. Good luck, we hope you'll be successful.