NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
IDpotato2019
Jan 08, 2021Aspirant
Ethernet ports not working
Some of the ethernet ports on my router have stopped working. I did a factroy reset and it didn't help. Is there anything else to do? Thanks for your help.
antinode
Jan 08, 2021Guru
> Some of the ethernet ports on my router have stopped working. [...]
Which kind of "stopped working"? Connected to what? LED indicators?
Have you done any testing? Test/swap cables? Swap ports?
Generally, except for minor mechanical damage, a fried Ethernet port
on one of these routers is not practically repairable. If you need more
(working) ports than you have, and you have at least one left, then you
can use a network switch to provide more.
- IDpotato2019Jan 16, 2021Aspirant
I was using a 4 port Netgear switch. It needed to be rebooted. Everything ok now. Thanks for your help.
- antinodeJan 16, 2021Guru
> I was using a 4 port Netgear switch. [...]
Not a very detailed description of that device. I've never seen a
four-port network switch. Five, yes. Eight, yes.> [...] It needed to be rebooted. [...]
If you say so. Glad to hear that you got it working, in any case.