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Forum Discussion
Quintonswartz
Jan 04, 2022Follower
EX7500 won’t connect to new router
I got a new wifi router and company and I can’t get my extender to connect to it or my phone I’ve tried factory resetting it. I don’t know what I’m doing at all.
1 Reply
- plemansGuru - Experienced User
what router are you trying to connect it to?
What firmware is on the extender?
What method of setup are you using? WPS or the installation assistant?