NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Jesus_Ugarte
Oct 17, 2021Aspirant
EX8000
Hola mi EX8000 adquirido en 2019 con número de serie 50217B5W0060F, se queda bloqueado y se desconecta de la red wifi de mi router con mucha frecuencia. El firmware está actualizado. ¿Pueden ayudarm...
Jesus_Ugarte
Oct 17, 2021Aspirant
conectado a un router Mitrastar.
Mediante asistente de instalación
He descargado e instalado el último firmware de dicha web, aunque es la misma versión que tenía instalado en mi equipo.
Gracias por la respuesta
Jesús
plemans
Oct 17, 2021Guru - Experienced User
What mitrastar router?
What does the wefi settings show for backhaul when it goes down?
- Jesus_UgarteOct 18, 2021Aspirant
Router Fibra Óptica Mitrastar HGW-2501GN-R2 - Movistar
No sé cómo acceder a EX8000 cuando se bloquea para ver su estado ¿es posible activar la creación de un fichero .log para ver en qué falla?
¿existe una IP por defecto para conectarme cuando pierde se desconecta del router Mitrastar?
- plemansOct 18, 2021Guru - Experienced User
From what I could find on that router is that is a pretty basic single band router.
meaning its 2.4ghz only.
2.4ghz is a slow network and sensitive to interference. The whole point of the EX8000 is its dedicated 5ghz backhaul.
that might explain your issue as well as why your wireless is poor on that router.
What I'd try?
Hardwire the EX8000 to the moviestar. Setup the EX8000 in Access point mode.
Disable the wifi on the movie star. Just use the wireless on the EX8000 with it hardwired in.
It has a much faster wifi capability and coverage and it'll do a much better job providing wifi.
- plemansOct 18, 2021Guru - Experienced User
moviestar=mitrastar
For some reason had moviestar in my head and not mitrastar. I did look up the correct router :)