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mrjaype's avatar
mrjaype
Aspirant
Jul 23, 2015
Solved

External HDD that worked with WNDR3400 is not recognized by R7500

I just bought a Nighthawk X4 to upgrade from a WNDR3400.  The external HDD (USB 3.0, unpartitioned, NTFS) that worked with the WNDR3400 is not recognized by the Nighthawk (HDD powers up, but that's i...
Troubleshooting
  • ElaineM's avatar
    ElaineM
    Jul 27, 2015

    That might be a possibility. Check this compatibility list.

     

    Regards,

mrjaype's avatar
mrjaype
Aspirant
Jul 27, 2015

The router has the latest firmware and I did do a reset, but it still gives me no joy.  The thumb drive is FAT32.  A friend's external HDD talks with it just fine.  Could it be that I'm out of luck and the router just happens to be incompatible my drive?

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Jul 27, 2015

That might be a possibility. Check this compatibility list.

 

Regards,