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Forum Discussion
Marskat
Oct 11, 2018Tutor
fake_upd blocking with Norton Antivirus
I just updated my Netgear firmware and am now constanty seeing my Nortin Antivirus blocking someing called 'fake_upd'... anyone heard of this, what is it, and how do I make it go away?
- Oct 12, 2018
Big thank you to Antidode and Myersw for the suggestion to remove the NetGearGenie App from my Mac. That removed the probem. I will take your suggeston and use the NetGear website exclusively. I spent hours on the phone with NetGear - where they offered to have me pay $100 to remove the problem. When I saw your suggestion to remove the App, I did a head slap, then followed you advice... now I am problem free. Well done to you both!
Marskat
Oct 11, 2018Tutor
Unfortunately, that post dosen't tell me anything. No solutions were given for the porblem - just others asking the same question/having the same complaint.
IrvSp
Oct 11, 2018Master
Agree, and it was old as well and pertained to a Mac. It sort of implied it was coming in though and real?
- antinodeOct 11, 2018Guru
> I just updated my Netgear firmware [...]
From what to what? Router firmware, or desktop Genie program (on
what?), or what?
> [...] 'fake_upd' [...]
"fake_upd" or "fake_udp"?
> [...] pertained to a Mac [...]
In that other thread, at least some of the blame was assigned to
"Netgear Genie to Version 2.4.12", but it's hard to find a problem
report with enough (accurate) detail to determine much.- MarskatOct 11, 2018Tutor
Sorry for the typo - it does read Fake_UDP.
I use a Mac which is running High Sierra V10.13.6.
I updated the firmware on both my router (R7000) as well as the new router extender (EX7000). I don't know what the previous firmware was but the current firmware on the router is V2.4.38 and the current firmware on the extender is V1.0.1.78_1.0.140. I performed the updates to the Router and Extender from NetGearGenie, and Netgear websites respectively.
- antinodeOct 11, 2018Guru
> Sorry for the typo - it does read Fake_UDP.
With or without the capital letters?
> [...] I don't know what the previous firmware was but the current
> firmware on the router is V2.4.38 [...]
That's not an R7000 firmware version. It might be something like a
Mac Genie app version number.
Apparently, the Mac Genie app (recent versions?) does something which
some anti-virus software doesn't like.
Unless I really needed some feature which only the Genie app
provides, I'd discard it, and stick with the web-browser interface.