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Marskat's avatar
Marskat
Tutor
Oct 11, 2018
Solved

fake_upd blocking with Norton Antivirus

I just updated my Netgear firmware and am now constanty seeing my Nortin Antivirus blocking someing called 'fake_upd'... anyone heard of this, what is it, and how do I make it go away?
  • Marskat's avatar
    Marskat
    Oct 12, 2018

    Big thank you to Antidode and Myersw for the suggestion to remove the NetGearGenie App from my Mac.  That removed the probem.  I will take your suggeston and use the NetGear website exclusively.  I spent hours on the phone with NetGear - where they offered to have me pay $100 to remove the problem.  When I saw your suggestion to remove the App, I did a head slap, then followed you advice... now I am problem free.  Well done to you both!