NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Marskat
Oct 11, 2018Tutor
fake_upd blocking with Norton Antivirus
I just updated my Netgear firmware and am now constanty seeing my Nortin Antivirus blocking someing called 'fake_upd'... anyone heard of this, what is it, and how do I make it go away?
- Oct 12, 2018
Big thank you to Antidode and Myersw for the suggestion to remove the NetGearGenie App from my Mac. That removed the probem. I will take your suggeston and use the NetGear website exclusively. I spent hours on the phone with NetGear - where they offered to have me pay $100 to remove the problem. When I saw your suggestion to remove the App, I did a head slap, then followed you advice... now I am problem free. Well done to you both!
antinode
Oct 12, 2018Guru
> [...] This message is not generated by Netgear, neither by the router
> or extender firmware nor by the Genie program/App.
Well, duh. The _message_, whatever/whoever emits it, refers to an
_action_ by "NETGEARGenie.app", as seen in the cited thread. Why any
part of "NETGEARGenie.app" is trying to open a UDP connection to
"0.0.0.163:55" is a mystery to me, but I can see why some anti-virus
program might complain about it.
It's such nonsense that, personally, I'd be tempted to "Allow" "Only
0.0.0.163 and UDP port 55 (isi-gl)" just to shut it up, but I'd like to
see an explanation from Netgear of the purpose of this nonsense.
Marskat
Oct 12, 2018Tutor
Big thank you to Antidode and Myersw for the suggestion to remove the NetGearGenie App from my Mac. That removed the probem. I will take your suggeston and use the NetGear website exclusively. I spent hours on the phone with NetGear - where they offered to have me pay $100 to remove the problem. When I saw your suggestion to remove the App, I did a head slap, then followed you advice... now I am problem free. Well done to you both!